Tesla network outage leaves owners unable to connect to vehicles

Tesla reportedly suffered a network outage Wednesday morning as hundreds of car owners filed complaints they were unable to connect their vehicles to the company’s mobile app.

Reports on DownDector.com saw rising spikes in Tesla owners claiming they could not use their mobile apps or get through Tesla’s customer service lines, MSN reported.

One Tesla owner said he accidentally locked his keys inside his car and could not access the remote app on his phone to open the door.

Robert Vogt, a Model S owner from Ann Arbor, Mich., told MSN his mobile app was down around 11:30 a.m. EDT.

“If you’re unable to unlock your car and drive, that’s a problem,” he said.

Reports about the outage coincided with the company’s stock falling more than 9 percent to $383. 

Shares for Tesla were already falling Wednesday. One reason was disappointment on Wall Street with the company’s Battery Day presentation, Bloomberg reported.

CEO Elon Musk unveiled a plan Tuesday to build a $25,000 car and cut battery costs in half over the next three years.

Tesla did not immediately respond to a request for comment for this story.